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A Series of Tubes #62 - What if we were nice to customers?

Sponsored by:  ITRadio.com.au
Summary:

Last week's Tubes looked at how ISP customers can defend themselves from covert interference with their packets, using the EFF's Switzerland software. There are, however, other ways to skin the "net neutrality" cat: what if, instead of punishing traffic they don't like, ISPs found ways to help customers apply their own "premium service" decisions.

Tubes discusses this with Parham Momtahan, VP of advanced technologies for subscriber management software vendor Bridgewater Systems.

Tubes would also like to apologise for the absence of Nortel's sponsor spot this week, due to an unexpected illness in our scheduled interviewee.

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