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The CIO Research Library is a powerful resource available to CIOs and senior level executives seeking in-depth information on the latest technology. Search and browse vendor and analyst white papers to help you expand your knowledge of topics including application development and integration, compliance, outsourcing, enterprise software, security, telecommunications and wireless technologies.

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Configuration management for IT compliance and risk management

Download this white paper and learn, from industry analysts, how IT organisations are using configuration management to meet compliance requirements and instill best practices. Read more »

Published by: Tripwire, Inc.

Case Study: Upgrade helps Ferra expand international operations

This case study explores how Queensland precision manufacturing company boosted its exporting capabilities after upgrading bespoke applications. Read more »

Published by: SAP

Understanding the role of transmitters in energy efficiency

All transformers are not created equal. Understanding the difference between different types of transformers can therefore make a difference to your data centre, while also bringing your operations into line with US energy efficiency standards. Read more »

Published by: Eaton Industries

Case Study: Software suite helps ImpediMed take bioimpedance to the world

Queensland biotechnology company ImpediMed offers a revolutionary new way to measure the human body. To take this new technology to market, the company has adopted finance software for its core business functions. Read more »

Published by: SAP

Case Study: ERP helps Globe Australia raise customer service levels

Agricultural supplies company Globe Australia had outgrown its business applications. To improve its operations and enable a move to more e-commerce, the company has adopted an enterprise resource planning solution. Read more »

Published by: SAP

Capacity management in virtual infrastructures

Many organisations approach server virtualisation with antiquated notions of capacity management, which can lead to resource outages. This paper explains how to correctly manage virtual capacity. Read more »

Published by: NimSoft Inc

Case Study: IPS logistics ensures growth with business software

Grains exporter IPS Logistics has adopted a set of business software to improve the quality of its operations and lay the foundations for future growth. The software will help the company deliver the high quality customer service it needs to succeed. Read more »

Published by: SAP

Case Study: Playcorp group achieves record quarter after ERP go-live

Melbourne sports apparel and merchandise company Playcorp adopted an ERP suite to help manage its 13,000+ products and relationships with major retailers. The suite immediately proved its worth, helping the company to a record quarter. Read more »

Published by: SAP

Case Study: Higher-quality customer support with less effort

This Case Study will show you how to increase the efficiency of your technical support staff by 60%, cut call resolution times in half, control sales costs through web-based demos and streamline training with online group meetings. Read more »

Published by: Citrix Online

Top 10 ways to save energy in your data centre

Data centres are still a drain on operating budgets thanks to increasing power demands, increasing power costs and cooling costs. Learn how to reduce your data centre energy bill in this best practices white paper. Read more »

Published by: Eaton Industries

10 ways to protect your IT equipment

Electrical power presents a hidden danger to your IT equipment. Power anomalies and excess heat can quickly destroy equipment or degrade it over time. This paper presents 10 tips for preventing damage to IT equipment. Read more »

Published by: Eaton Industries

How to increase the efficiency of power distribution in your data centre

This white paper explains how modern data centres create different power distribution challenges and explains how the latest advancements in power distribution products can reduce energy, cabling and cooling costs for your data center. Read more »

Published by: Eaton Industries

How to keep IT costs down in tough times

The global economic meltdown means IT departments everywhere are being told to cut costs however they can. This white paper explains four strategies to reduce IT costs without slashing budgets or cutting staff. Read more »

Published by: SAP

10 steps to the perfect power distribution design for blade servers

This white paper details ten steps to follow when designing power distribution to blade servers. The white paper explains how conventional solutions are inadequate and offers easy guidance to achieve a better solution. Read more »

Published by: Eaton Industries

How to make money from your IT systems

Companies typically see the IT department merely as support staff for IT infrastructure. But IT can help companies reach business goals faster and ultimately increase revenue. This paper explains how, in three steps. Read more »

Published by: SAP

Establishing achievable SLAs that are meaningful for customers

Service level agreements often promise too much or are misinterpreted by customers. This white paper explains how to develop and manage SLAs that are meaningful to the customer and are achievable by IT. Read more »

Published by: NimSoft

Why most organisations miss user response monitoring - and what to do about it

Monitoring end user response is essential to understanding system performance. This paper explains where organisations fail with end user reporting, and how to get a handle on your infrastructure performance. Read more »

Published by: Nimsoft

Assess your enterprise agility

This Forrester paper examines why some companies struggle to adapt to changing business environments. It provides key indicators you can use to measure your organisation’s ability to adapt with market change. Read more »

Published by: SAP

How SMBs can capitalise on market change

Although quickly-changing markets can be dangerous, they give small businesses an advantage when dealing with larger competitors. Learn how to capitalise on your company’s size in this paper. Read more »

Published by: SAP

Top 5 server monitoring battles - and how you can win them

The role of servers has changed in recent years, creating new challenges for server administrators. Learn what these challenges are and how to deal them in this white paper. Read more »

Published by: Nimsoft

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